Experience and Operations Coordinator

Those who come to First Church are consistently amazed at the deeply loving members who work hard to express care to those in our neighborhood and the greater city of Spokane. We are excited to begin a new season of intentionality, where our energy and resources are spent to express the gospel of Jesus through every individual member of the church body. Come and be an agent of change as we join God in his kingdom work!

The Experience and Operations Coordinator will be a mature follower of Jesus, communicate and connect well with others, and have a diligent work ethic. He/she will report to and collaborate with the Lead Pastor and be responsible for:

1. Sunday Experience Integration

• Lead the Sunday experience, identifying and removing barriers that may keep people from feeling welcomed, informed, and connected.

• Oversee Experience Team volunteers to ensure all areas are covered.

• Ensure Planning Center, Proclaim, and announcements are accurate and integrated properly for online streaming  

2. Communication and Systems

• Operate as in-office primary contact for persons communicating via phone, email, and in-person. 

• Operate as the primary administrator for Planning Center Online (PCO), including People, Giving, Services, Registrations, and Check-Ins

• Operate as the primary administrator for Proclaim (a presentation software integrated with Planning Center).

• Maintain permissions and data integrity, and improve systems that strengthen communication, accountability, staff capability, and ministry effectiveness.

3. Media

• Create Canva digital and hard media for various events/ announcements 

• Create content for social media posts

• Ensure integration of Sunday announcements, website, and social media

• Maintain tasks on the Master Admin Google Sheet (such as annual contract renewals, monthly dues, maintenance orders, upkeeping group email lists, etc.)

4. Financial Oversight and Stewardship

• Oversee and monitor day-to-day financial operations (i.e. janitor purchases, bill pay, etc)

• Oversee church credit cards, expense documentation, reimbursements, Sunday offerings, counting and deposits, and online giving systems.

• Provide accurate financial reports (using Quickbooks or similar) and maintain appropriate internal controls with confidentiality, integrity, and accountability. 

• Coordinate with the contracted payroll accountant to ensure accuracy and transparency.

5. Leadership and Other Responsibilities

• Participate in weekly staff meetings and periodic finance committee meetings, providing clear communication, taking accurate meeting notes, and ensuring accurate reporting for assigned areas.

• Assist in providing a clean and organized church environment.

• Identify areas where processes can be improved and work collaboratively with leaders to create systems that better serve guests, volunteers and ministries.

• Support staff as needs arise.

Check out our 5 Top Values at www.spokanefirst.church

Send resume and 2 letters of reference to mia@spokanefirst.church