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Technical Specialist

SAN BRUNO, California, United States

Date Posted: 04/20/2018
Categories: Media/Technology
Denominations: Non-Denominational
Church Size: 1001 to 1500
Job Type: Full-Time

Job Description:

The purpose of the Technical Specialist position is to support the Highlands Technical team in day-today technical needs for Church Of The Highlands and Highlands Christian Schools.



Production Support: Is on hand to serve and lead the Highlands Technical Arts team in whatever capacity is necessary. Examples of this support would be set up for Sunday services, staffing a tech position during services, helping execute the changeover from Sunday morning to Sunday night, or helping strike and reset for Monday morning, and running mid-week chapel services for Highlands Christian School. Weekend scheduling expectations will vary based on the workload of the technician during the week. 


Event Technical Support: Sets up and strikes equipment as needed for events that are taking place on the Highlands campus. The specialist will be assigned to an event, and will test (and troubleshoot, if needed) all equipment and make sure the person in charge of the event understands how to operate said equipment.


Event Production: Prepares for and runs events that are scheduled to take place in the Highlands Sanctuary that require the use of the AVL systems present in the room. Provides any and all support – within reason – that is needed by the person or group that has requested production support. Executes all video, audio and lighting – within reason and established guidelines - that is requested. Examples of these events include School Productions, Weddings, Memorials, and events for any internal Highlands ministry.


Technical Maintenance and Upgrades: Assists in repairing, maintaining all AVL equipment on campus as needed. Works closely with Technical Director to repair, replace, or upgrade equipment as needed.


Organization Wide Information Technology Support: Works at user level desktop support for basic information technology needs, on platforms that include iOS, Mac OSX, Windows, Android and Chrome OS. Works on troubleshooting basic system problems for end-users, manages and addresses tickets submitted through the organization wide customer support system. Specialist will also assist in maintaining storage spaces and keeping inventory and systems organized.


Teaching and Development: Will be part of developing and teaching in a Technical production track for Highlands Christian Schools. Specialist will work directly with students in teaching production technologies and modern standards.



Audio Production: Knowledge, understanding and execution of current standards, equipment and software necessary for audio production at a professional level. Front of House audio engineering experience is required, and candidate will be expected to demonstrate proficiency. Recording/studio experience a bonus.


Lighting Production: Can demonstrate a basic knowledge and understanding of current lighting technologies and standards. Can demonstrate competency with setting up, programming and operating DMX based systems. Software competencies for this core include one or more of the following: Jands Vista V2, Martin Light Jockey, Hog PC


Video Production: Knowledge of current standards, equipment and software necessary for video production at a professional level, in both live and studio settings. Video editing is not a requirement of this position, but a basic understanding of current video standards is. Technician must present a basic understanding of an HD-SDI based signal flow, codec and output formats, and current web-based video standards. A basic knowledge of media encoding software is a bonus, but not required of the position.


Information Technology: Must be able to comfortably troubleshoot digital productivity platforms such as Google Office Suite, Microsoft Office. Must be able to support and troubleshoot all modern digital operating platforms, including Apple iOS, Mac OSX, Android, Google Chrome OS, and MS Windows. Must be able to troubleshoot said platforms and solve end-user level operating issues. Must be able to troubleshoot hardware problems such as printers and other peripherals, and also work comfortably with internal Highlands domain and basic IP connectivity and configuration issues. Must be able to diagnose issues and provide competent solutions for said problems in a timely manner.


Digital Content Management: Understanding of digital content management is a must for this position. Much of the content that Church of the Highlands works with is posted to a web-based forum, and the specialist must be able to maintain organization and quality standards for that content at all times.


Basic Skills: Must be able to comfortably navigate digital productivity platforms such as Google Office Suite, Microsoft Office. Must be able to work well with teams of people.


Job Requirements

  • Active faith in Jesus Christ
  • Agrees with our Statement of Faith
  • College degree or equivalent experience
  • Strong work ethic and personal integrity
  • Committed, respectful, enjoys helping people and works well with others
  • Must be able to meet the physical requirements of the job

To apply: Please submit cover letter and resume.

Salary commensurate with experience.

To learn more about Highlands visit us online at