Retreat Host

On-site · Glorieta, NM 

Full Time · Year-round

Hourly pay plus housing and benefits

Retreats Department

JOB PURPOSE

To fulfill our mission of inspiring Christ-like change by working on a team that schedules, dreams, hosts, and markets for our retreat groups and events. 

GENERAL RESPONSIBILITIES 

• Host groups in a way that gives them an experience that meets their needs and enables the retreats team to pursue Glorieta’s mission with each group.

• Help design the groups’ experiences and time here to meet their needs.

• Know the who, what, when, where, and why of the groups you will host.

• Be in consistent communication with group leaders to acquire the details for their retreat (arrival times, activities, final numbers, dining options, etc.). The scope and amount of this task will be determined by the retreat coordinator and/or manager. 

• Form relationships with group sponsors and staff.

• Communicate and coordinate with anywhere from 5-15 group leaders on-site over a one-week period.

• Assist in preparations prior to group arrival (this could include making keys, cleaning/setting up spaces, setting up AV, preparing loyalty club documentation, etc)

• Serve the groups on campus through group orientation, starting meals, checking on activities, having exceptional guest hospitality, checking the grounds and

lodging for guests, and more.

• Have the ability to prioritize the responsibilities placed on you by the groups you will host and the Retreat Coordinator to form your work schedule to complete your tasks and meet deadlines.

• Assist in coordinating the Retreat Assistants (RA’s) for the follow-through of the group logistics while the groups are onsite.

• Complete tasks of pre- and post-group care, which can include planning with a group prior to arrival, follow up after departure, the loyalty club, sending Christmas cards, etc.

• Willingness to work on a flexible schedule and help with hosting responsibilities when not the group’s host. 

• Occasionally run activities and group development sessions, prepare for meals, clean facilities as needed and as trained when others are not scheduled or your help is needed.

• Assist in marketing efforts (phone calls, creative emails, mailers, face-to-face trips) to promote awareness of Glorieta to new and existing groups.

• Ability to be flexible with time-off and new policies.

• Willingness to learn new skills.

QUALIFICATIONS

• A vibrant relationship with Jesus Christ 

• Willing to learn new skills on a daily basis

• Outstanding customer service skills

• Detail oriented

• Positive attitude 

• Professional 

• Flexible

• Teachable 

• Initiative-taker

• Service mindset 

• Excellent problem-solving skills 

• Excellent work ethic 

• Ability to create energy in a group setting

• Strong communication with guests of all ages and backgrounds through face to face, phone, and e-mail interaction.

• Strong sense of community and ability to get along with many staff within the Glorieta Camp community.

Compensation and Benefits

Compensation starts at $15.00/hour with overtime pay. 

• On-site housing with utilities and appliances included

• Medical coverage through CHM, employer-funded HRA, and pharmacy benefit plan - 100% paid by employer for employee and spouse

• PTO - base amount of 20 days annually, sick leave, and volunteer time off
  Retirement - After 1 year of employment, employer contributes 4% NEC and up to 4% matched

• Camp program and retail discounts, including a free session of camp annually, friends and family lodging options and use of camp facilities for personal gatherings

• On-site meals for employee and family during the summer and special occasions

• This is not a complete list of employee benefits, but a general overview

Application Process

Those interested in employment with Glorieta Adventure Camps can apply on the career page of our website.

Disclaimer: This Job Description is not a complete description of all that is necessary to do your job. Also, all camp employees are expected to do what it takes to work as a team, even with other departments, to serve guests. This is not only an expectation, but a value that we hold to as an organization. We will help each other get the mission done.