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Mission Community Church

Executive Director of Operations

Mission Community Church
Gilbert, Arizona, United States

Date Posted: 04/25/2012
Categories: Executive Pastor
Denominations: Non-Denominational
Church Size: 5001 to 7500
Job Type: Full-Time

Job Description:

Mission Community Church needs the newly created position of Executive Director of Operations to meet the increasing administrative, operational, and business needs of our congregation and ensure that the church has optimized systems in the areas of Business and Operations. The Executive Director of Operations oversees the financial, business, IT, and database systems of Mission Community Church. S/he will become a member of the Executive Team and partner with the senior leadership to develop and implement strategies across the organization.

The Executive Director of Operations will define the process and implement the infrastructure/systems needed to support substantial growth over the next five years. S/he will continue to build and manage effective and streamlined administrative/financial systems, including financial, accounting, legal, information technology (IT), human resources, and physical infrastructure.


The Executive Director of Operations exists to work together with the Lead Pastor and Executive Team to:

- Form ideal leadership: Build the staff into a highly effective team that glorifies God, enjoys working together, and embodies the Mission Community Church Micah 6:8 vision
- Create effective and efficient systems: Ensure all operations are accomplished with organizational excellence.
- Steward desired outcomes: Align ministry efforts so that staff effectively accomplish desired outcomes.
- Direct and guide the journey: Ensure Mission Community Church core behaviors are being lived our through servant-transformational leadership that directs how priorities are accomplished even more so than what priorities are accomplished.
- Embody a servant-transformational leadership culture: Exemplify a culture where tasks are used to develop people rather than an environment in which people are used to develop tasks.


Financial Affairs

Maintaining appropriate and accurate financial records, for proper financial management procedures and integrity, and for ensuring that MISSION is in compliance with Generally Accepted Accounting Principles, applicable federal and state laws, and Evangelical Council for Financial Accountability (ECFA) standards.

- Manage and oversee the accounting and finance staff.
- Establish and maintain proper internal financial controls and policies, including proper separation of duties.
- Safekeeping of all funds, securities and fiduciary documents of the church including proper records retention practices.
- Primary church contact with the external auditing firm, including internal oversight of the audit process and implementation of audit recommendations. Be available to the Board of Servant Leaders upon request.
- Annual Budget Function: Responsible for developing and preparing the annual budget.
- Be the primary point person representing the church to all banks, investment institutions, and third party benefit administrators.

Human Resources

Develop, equip, and resource the staff team so that all employees are working well together, have a unified vision, are faithfully realizing their desired outcomes, operate in their greatest area of strength, and are growing in key challenge areas.

- Develop and implement a comprehensive plan to ensure HR and financial compliance with all legal requirements of 501c3 corporations.
- Work with the Executive Team to develop the ideal organizational structure, including an Executive Team that focuses primarily on high-capacity leadership, and sustainable rhythm of timely, beneficial meetings where vision alignment, leadership culture, and strategic practices are greatly enhanced.
- Work with Executive Team to design job descriptions, assess and evaluate all personnel in order to maximize the staff’s gifts, passion, and abilities. Design a hiring philosophy for key upcoming positions, and any necessary realignment of current positions.
- Assess and bring greater clarity of strengths and growth areas for staff and develop a growth plan to ensure healthy and wise stewardship of time, energy, and dollars.
- Work with the Executive Team to enable the Lead Pastor and Executive Team to devote more time to their areas of greatest strength and achieve a healthy balance of visionary, strategic, and tactical leadership.

Business Affairs

S/he must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace while managing a staff. As a member of thee Executive Team, the Executive Director of Operations will be involved in strategic planning, evaluation, and professional development initiatives, as well as planning for Mission’s expansion and growth.

- Manage and oversee the Facilities and IT staff.
- Maintain a professional working knowledge of church policies and practices to ensure compliance with all federal and state guidelines. Some of these policies include: personnel, child abuse prevention, safety issues, facilities usage, wedding, funeral, property/liability insurance, etc.
- Serve as Mission’s point person on all legal and property affairs, including liaison between attorneys, city and county officials, and Gilbert Chamber of Commerce.
- Review and sign all contracts that Mission enters into with outsides organizations for ministry, events, and business purposes.
- Ensure every employee has the proper environment, furniture, resources, and technology they need to do their jobs with excellence. -- Coordinate, monitor and act as primary purchasing agent for procurement of equipment, furniture and fixtures, supplies and other items.
- Oversee the Information Management Systems and Technology resources such as computer needs and use, network requirements, software evaluation and purchase, Internet, and electronic communications.
- Supervise, directly or through others, all administrative and support staff for personnel, benefit, and office protocol issues.


Spiritual maturity, a proven (transformational) leader of leaders, wired for strategic thinking and leadership, strong ability to create systems, ability to design and utilize a theology of measurement, able to mobilize leaders to establish priorities and guide towards accomplishing the overall purpose, creativity, flexibility, a sense of humor, a strong work ethic, and keen insights into systems and strategy, guided by solid beliefs and assumptions that drive decision making, are all critically important for this person to experience success.


Successful leaders model the way by exemplifying Mission’s vision and values. The successful Executive Director of Operations will have a deep and growing relationship with God, active involvement in the leadership of a church, and a commitment to maintaining healthy accountable relationships. A Christ honoring lifestyle marked by personal holiness, servanthood, gratitude, joy, love for bible study and prayer, spiritual and emotional maturity, and an ever-increasing dependence on the Holy Spirit is a must. The Executive Director of Operations will have a growing passion to model mature spiritual leadership with a diversity of leaders. Integrity in finances, relationships, and time management is expected.


Broad knowledge of strategic leadership; demonstrated experience in successful leadership in a medium to large-size high-growth church or nonprofit organization; proven experience in team building, vision-casting, and training leaders; ability to thrive in a fast-moving environment; excellent working knowledge of the Bible; proven ability to equip leaders and organize functional systems; experience in legal, audit, compliance, budget, and resource development; technologically savvy, with an ability to point to examples of having worked with IT staff to develop and implement new processes and systems that increased efficiency in a fast-moving environment; transformational leader of leaders; effective communicator to all ages; proven effectiveness in a multi-staff setting; able to connect multi-generationally; collaborative conflict resolution style; proven ability to navigate the complex systems of a multi-campus environment; experience in leading a church through successful financial audits and in large-church budgeting. A master’s degree is preferred with a minimum of five years of experience on a church management team. PHR or SPHR certification (if not, intent to become certified) is preferred.


Learn, understand, and embrace the Micah 6:8 vision, values and beliefs of Mission; be missional in attitude and focus; have an unrelenting passion for equipping Christians to become excellent stewards of God’s resources; prefer servant-transformational over transactional leadership; be loyal to the local church and to the surrounding community; be committed to faithful, generous stewardship and manage God’s resources effectively and efficiently; be a team player and team builder who focuses on the good of the entire church.