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Apple / Mac Support Engineer
Church of the Redeemer
Gaithersburg, Maryland, United States
Date Posted: 08/22/2011
Categories: Media/Technology - Non-ministry Jobs
Church Size: 5001 to 7500
Job Type: Part-Time
Church of the Redeemer is seeking an Apple Support Engineer to support our Mac user population and assist with Apple Server related projects and tasks. The ASE will provide individual and group training, desk-side support and remote support. The ASE will also provision new systems, manage upgrade paths and patch management, handle software deployments, manage backups, support iOS devices, and related support and help desk functions. The ASE will also support Apple side of the network infrastructure in a dual-platform environment. Some Microsoft desktop and server experience is a plus, but not required.
The ideal candidate will be an expert in the Apple OSX desktop and iOS arena, and will have experience provisioning new devices, troubleshooting, deploying software at an organization-wide level, and have excellent customer service support skills. Candidates must be highly organized, methodical, detail and process oriented, and must have a naturally cool under pressure “customer service” manner. Apple server and networking experience and/or training is also a plus.
This may be a part-time or full-time position. Please indicate availability and preference for full or part-time in your cover letter.
For consideration, please send a resume and cover letter to COR.Resume@gmail.com.