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The Cove Church

Director of Guest Services // Mooresville Campus

The Cove Church
Mooresville, North Carolina, United States

Date Posted: 04/17/2017
Categories: Church Staff
Denominations: Non-Denominational
Church Size: 5001 to 7500
Job Type: Full-Time

Job Description:

Hello! Are you a multi-tasking master? Can you juggle, jump through hoops and walk a tight wire? If that's you! 

We are currently looking for a Director of Guest Services who is dedicated to living out the mission of The Cove Church through investing in people, by building teams and developing relationships. This role is full of opportunities to mobilize the mission of the Cove Church within our own walls by creating a dynamic and engaging environment for all of our guests.


The Cove Church is committed to make an impact in our world and local communities by introducing our friends to Jesus, learning to follow Him and celebrating His presence in our lives. We are one church in multiple locations, with five campuses in the Charlotte area, strategic partnerships around the world, and a growing online presence. At The Cove we’re all about being real, authentic and creating environments where people can come as they are. We are dedicated to loving God, people, the Bible, staying united around God’s plan for us, and modeling generosity.


Guest Services is all about creating compelling environments where people feel welcome and open to experiencing God’s truth. This experience starts the moment a guest steps onto the parking lot, all the way to taking a seat in the auditorium. If you have a passion for welcoming and connecting with people and mobilizing the hundreds of volunteers it takes to create a compelling guest services environment this job is for you!


  • Ability to build and implement systems for volunteer management

  • Experience in how to create a great customer service experience

  • Are super at effective communication, are a champion of organization, and you dig into the details

  • Have a passion for working with over 450 team members and engaging others to serve  

  • Enjoy organizing projects, tasks, and events

  • Can lead side-by-side with the Campus Pastor to cast vision and inspire volunteers

  • Think that scheduling, ordering supplies, and maintaining inventory are the lesser known love languages

  • Are excited about recruiting, developing, and pastoring amazing team members