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The Emmaus Community

Director of Ministry Operations

The Emmaus Community
Chicago Heights , Illinois, United States


Date Posted: 04/17/2017
Categories: Business/Administration
Denominations: Non-Denominational
Church Size: 351 to 500
Job Type: Full-Time

Job Description:

General Staff Expectations: Expectations include, but are not limited to the following:


  • A mature personal relationship with Jesus Christ as Savior and Lord and a commitment to the nurturing of his/her spiritual journey.                                    
  • Weekly attendance at Epic and Exploration, all Leadership Meetings, community wide events and funerals hosted at or by TEC.                                      
  • Demonstration of, and commitment to, personal integrity, Christian character and the TEC core passions.                                 
  • Collegial and respectful engagement of all leaders, congregants, elders and staff.                         

Key Areas of Responsibility: Duties include, but are not limited to the following:


  • Assist the Lead Pastor with managing and executing: the vision, mission and organizational clarity of The Emmaus Community; spiritual maturation of the congregation; financial fortitude and responsibility for the ministry; strengthened relationships within the community of faith; and goal forecasting and organizational achievements.
  • Coordinate, develop and direct all aspects of leadership in strategy, execution, ministry growth, vision, and volunteer network.
  • Collaborate and initiate innovative strategies with other departments or ministry areas in order to expand and maximize ministry potential and impact.
  • Provide supervision, operational oversight and support to staff and volunteers.
  • Provide leadership to the Emmaus staff and congregation and serves as the lead executor in the absence of the Lead Pastor.
  • Create and develop operational strategies and steward the resources entrusted to The Emmaus Community.

Operational and Strategic Areas of Responsibility:


Primary Responsibilities include direct responsibility for, or establishment of structures to achieve, the following goals:

  • Provide oversight of the day-to-day operations of The Emmaus Community. This includes implementing the Lead Pastor’s vision while championing the values of the organization.
  • Oversight of Operations budget process including collaborating with the Emmaus Finance Team and Business Manager to develop fiscally sound department budgets in alignment with The Emmaus Community mission, vision and values as strategically appropriate. Will engage in regular reviews of budget vs. actual with each team.
  • Under the direction of the Lead Pastor, development and oversight of plans for adapting church operations and related staff structures to current and future needs, including creation and implementation of multi-year maintenance strategy for facilities and campus property.
  • In collaboration with the Emmaus Business Manager, responsible for the effective use and management of The Emmaus Community campus, including insurance needs, outside rental income, and calendaring of key events.
  • Work under the authorization of the Lead Pastor in conjunction with the Table of Elders.
  • Work as a member of the overall staff team toward the effective and faithful ministry of The Emmaus Community.

Attributes/Skills Required/Sought:


  • Highly collaborative, motivated, and team focused
  • Able to effectively manage relationships and communicate with a diverse range of personality types, cultures and ethnic groups.
  • Self-starter that can work independently, meet project goals and multi-task.
  • Works well in a learning, dynamic and fluid environment
  • Problem solver and critical thinker
  • High quality work output
  • Exercises wise and sound judgment
  • Adaptability and emotional intelligence, including not being easily offended or discouraged
  • Takes initiative and offers creative solutions and ideas to advance the mission and vision of Emmaus.
  • Strong interpersonal and conflict resolution communication skills
  • Strong organizational and planning skills that lend to productivity and outcomes.
  • Forecasting, innovative and forward thinking
  • Able to quickly adjust and be flexible to meet the needs of the moment with a positive attitude.
  • Ability to display sensitivity and responsiveness to the differences in cultural and religious experiences of others.
  • Passionate for stewardship of The Emmaus Community, hospitality, large event coordination, and visitor engagement.

Experience/Education Required/Sought:


Qualifications: Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s Degree in Business Management, Church Ministry and Leadership or related field or experience; Master’s degree preferred. Minimum three years experience in business operations and/or organizational or program management.

Language Skills: Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write lengthy, professional correspondence. Ability to effectively communicate complex concepts in a clear and fluid manner in one-on-one and small group situations.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability: Ability to understanding and carry out detailed, complex conceptual, written or oral instructions. Ability to creatively and efficiently handle problems involving complex variables in varying situations using business acumen.

Computer Skills: Advanced knowledge of Microsoft applications with emphasis on Excel, Word, and Outlook.