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Allison Park Church

Central Services Director

Allison Park Church
Allison Park, Pennsylvania, United States


Date Posted: 03/16/2017
Categories: Business/Administration - Church Staff - Combo Positions - Communications - Executive Pastor - Facilities Management - Non-ministry Jobs - Other - Secretarial/Office
Denominations: Assemblies of God
Church Size: 1501 to 2000
Job Type: Full-Time

Job Description:

SUMMARY

To lead the Central Service department to provide consistent, quality customer service to each campus represented in the multi-site framework of Allison Park Church.


WORK WEEK

This is a full-time, salary based role of 45 to 50 hours per week.  There are required office hours during the weekday as well as responsibilities each weekend.   

 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

  1. Submit to the vision and direction of the Lead Pastor through the direction of the Executive Pastor

  2. To oversee the Central Service Coordinator to provide consistent, quality customer service to each campus through HR, Assimilation, Care, Data Entry, and Service Events (Communion, Baptism, Child Dedications, BLJ)

  3. To oversee the Facility Coordinator to  provide consistent, quality customer service to each campus by managing teams that keep all facilities clean, set up and prepared for weekly ministry events

  4. To oversee the Maintenance Coordinator to provide consistent, quality customer service to each campus by managing teams that keep all facilities in working condition through regular routine maintenance, repairs and projects

  5. To oversee the Production Director to provide expert coaching of the Production Coordinator at each campus.  To also provide consistent, quality customer service to each campus through video creation, IT, A/V services, and design work, as well as quality communications through social media, website, and other platforms.

  6. To oversee the Hampton Cafe Coordinator  to provide consistent, quality customer service and profitability  in the Hampton Campus cafe,  through a team of volunteer staff.

  7. To be involved with  ministry during the weekend services as well as personal ministry to people on a regular basis through prayer, care and counseling as needs arise.  

  8. (Eventually, but not immediately) To oversee the Finance/Accounting team  to provide consistent, quality financial customer service to APC campuses and RNE & SOS integrated auxiliaries through partnership with Chaney & Associates accounting services

 

WORK ENVIRONMENT

  1. Maintain a positive attitude about yourself, your areas of responsibilities, and the staff.

  2. Work cooperatively and cheerfully maintaining a good rapport with all staff, volunteers, church members, and outside professionals.

  3. Maintain a high level of confidentiality.  Be congenial, professional, business-like in all personal contacts

  4. Be sensitive to the needs of others.

  5. Exercise good time management.

  6. Maintain a high level of excellence in your appearance, work habits, and quality of work performed.

  7. Maintain a teachable attitude.

 

QUALIFICATIONS

  1. Passionate about customer service and excellence

  2. Has experience overseeing and managing people and teams

  3. Has some type of Biblical training and/or is in the process of receiving that training

  4. Has experience setting goals and achieving them on time

  5. Enjoys being with and interacting with lots of people

  6. Derives satisfaction from finishing projects


SKILLS AND KNOWLEDGE

  1. Organization skills

  2. People management skills

  3. Written communication skills

  4. Leadership and supervisory skills

  5. Recruiting, building and developing teams

  6. Developing, maintaining and leading through systems

  7. Computer and data skills (database understanding would be a plus)

  8. Planning, prioritizing and goal setting

  9. Positive interpersonal and influence skills

 

SPIRITUAL REQUIREMENTS - Provides visionary leadership in one area of ministry, equips people for ministry, and exhibits the characteristics of an elder (1 Timothy 3:1-7)