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Church of the Redeemer

IT Technician

Church of the Redeemer
Gaithersburg, Maryland, United States

Date Posted: 01/27/2017
Categories: Media/Technology
Denominations: Non-Denominational
Church Size: 5001 to 7500
Job Type: Full-Time

Job Description:

The IT Technician provides support for Apple and Windows devices and various technology systems, including live streaming and webcasting. Responsibilities include the following:
  • Support for computers, mobile devices and users, including provisioning new computers, managing upgrade paths, software installations, printer management and related support and helpdesk functions.
  • Managing ministry-specific IT assets, such as check-in kiosks, giving kiosks, point-of-sale systems, media duplication and storage.
  • Assisting and supporting live streaming, webcasting and similar technologies.
  • Managing technology inventory, purchasing and deployment.
  • Collaborating with the network and server engineering teams.
  • Must possess excellent customer service support skills.
  • Experience with provisioning, troubleshooting, and deploying software at an organization-wide level is a   plus.
  • Apple experience is a plus.
  • This position may be a support-only technician position or a management position based on individual skills and experience.