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Gateway Community Church

Restore Administrator, Gateway North

Gateway Community Church
Austin, Texas, United States

Date Posted: 01/25/2017
Categories: Business/Administration - Other - Secretarial/Office
Denominations: Non-Denominational
Church Size: 4001 to 5000
Job Type: Part-Time

Job Description:

If you have a heart for those struggling with crisis in their life, then join our Restore team at Gateway Church in North Austin! Restore offers “Next Step” opportunities to those seeking hope, healing and restoration. And we’re looking for a part-time Restore Administrator to support the team and ministry. PLEASE APPLY AT GATEWAYCHURCH.COM/EMPLOYMENT. DO NOT APPLY THROUGH CHURCHSTAFFING. We love ChurchStaffing, but we manage our recruitment process through


Restore Administrator – Gateway North

Responsible for

Restore Email/ Voicemail Accounts

i. Respond to all inquiries and requests that come through the Restore email.

ii. Respond to voicemails that come through

iii. Connect people to Restore support, recovery, marriage or counseling resources

at Gateway or to other ministries or outside resources too as appropriate in

collaboration with the Next Steps team.

iv. Expect to engage with individuals seeking ministry support with sensitivity as

they often face challenging circumstances. Intentionally seek to discern

individual needs while assessing available resources, and communicate

opportunities clearly, consistently, and full of grace.


Restore Income and Expense Documentation Support

i. Deposit any income related to Restore and Recovery weekly.

ii. Create Restore and Recovery income report monthly for finance team.

iii. Maintain record of Restore and Recovery financial procedures related to income

and expenses.

iv. Support Restore pastor with processing expenses as needed.


Restore Recovery Support

i. Support and maintain records of participant involvement and contact info.

through our church database.

ii. Check on and support inventory procedures for the Gateway Recovery materials

we sell and distribute weekly.

iii. Process and deposit money collected from Gateway Recovery sales weekly. See

document outlining procedures for Recovery deposits in in section

titled Restore Finance Documents.

iv. Create and maintain new Recovery small group web information and set up

room reservations similar to the Support class responsibilities.


Restore 1 to 1 Support

i. Create and maintain the appointment/training calendar in

ii. Maintain the 1 to 1 “Volunteer List” with current contact info. And availability


iii. Support connection for individuals and volunteers in setting, canceling and

rescheduling appointments.

iv. Proactively update volunteers on any procedural changes, supportive

community/professional information to aid appointments, and connect them

with Restore pastor as needed.


Restore Support Seasonal Classes

Support preparation, organization, and maintenance for all Restore classes each




a. Support Restore Pastor at campus connection events as needed

to promote and advertise Restore class opportunities.

b. Create and/or update registration forms for all classes that


c. Maintain registration process throughout the window for class

registration each season.

d. Create and update class sign-in sheets for classes as needed.

e. Create and update Restore class contact info. rosters as needed

and share with leadership for that class only.

f. Reserve rooms for classes and childcare.

g. Arrange for web support for seasonal advertising and maintain

connection with web-support as classes approach to update

deadlines and class information.

h. Arrange for support with printing needs for the classes with the

print manager.

i. Work with Next Gen staff to arrange for childcare staff for the

season, and update the child-care rosters as classes complete or

if significant changes happen that affect child-care.

j. Support pastor by attending the pre-season meeting to share

logistical updates/reminders with all leadership.


Restore Classes In Session:

a. Connect with leadership as needed to support and complete the

registration/connection process as classes settle.

b. Work with web-support team to ensure that all class web

communication is clear, and that registrations close at the

appropriate time.

c. Note any materials that need to be reordered for the next

session. All materials for the classes should be redistributed by

the end of the 4th week of class at the latest.

d. Make note of any changes that would be useful for updating

forms or procedures for the next session.

e. Maintain any financial reporting associated with the Restore

classes until all registration is complete.



a. Clean up class boxes and storage cabinets as needed.

b. Revisit class materials and administrative inventory along with

timing for the next class start.

c. Update registration procedures and forms as needed.

d. Revisit timeline for the next season, and begin planning for the

next season.


Ministry Support

i. Answer questions regarding Soul Mates or the process for marrying at Gateway.

ii. Notify/request and connect couples with pastors for officiant requests from the

wufoo form when contacted.

iii. Keep google doc for marriage connections up to date.

iv. Support prep for marriage ministry coach workshops/trainings/classes.


Leadership Communication and Administrative Needs

i. Attend the pre-season Restore leadership meeting and provide current

guidelines for classes that season as needed.

ii. Support communication with leadership should unexpected circumstances

affect classes or groups.

iii. Stay connected to leadership communication initiated by the Restore pastor so

as to remain informed should questions or unaddressed considerations surface.

iv. Proactively seek opportunities to improve communication between volunteer

leadership and administrative team.


Connection Process for Individuals Interested in Serving with Restore

i. Share the “volunteer application” with individuals directly seeking the

opportunity with Restore. Once they’ve filled out the application, share it with

the Restore pastor.


Live out Staff Values:

1) Stay connected with God by His spirit throughout the day; engages in regular spiritual

practices to maintain that connection and grow in relationship with God.

2) Focuses on serving both the internal and external Church Body with excellence.

3) Works at a pace that is life giving; prioritizes and organizes tasks and work schedule in order

to achieve a healthy work/life balance.

4) Participating in and doing life with authentic community; has people in their life that

consistently hold them accountable.

5) Demonstrates unwavering ethics, and respect and consideration for individuals.

6) Works to create an environment characterized by trust and openness, quality and

professionalism, honesty and reliability.

7) Shows initiative by looking for ways to do the job better/more efficiently and contributes to

process improvement; demonstrates an openness to change and trying new ideas with

flexibility and a focus on the staff and church body as a whole.

8) As part of their lifestyle, building into the lives of 3-12 people, empowering them to become

future disciples and leaders.


Position Details

Job Title: Restore Administrator

Department: Restore, Gateway North

Reports to: Restore Pastor

Positions Supervised: Volunteers

FLSA Status: Non-Exempt, Part-Time


About Gateway Church

Gateway Church, with three locations across beautiful Austin, Texas, is a highly diverse culture, reaching people far from God. Our staff gets to be a part of an amazing movement making a difference in the city and around the globe, living out our values of Come As You Are, Live Connected, Be Transformed and Change Your World. If you’re a fan of ACL, SXSW, year-round sunshine, great Tex-Mex and not ever wearing a tie again, then you get us. We are a church where no perfect people are allowed and we’ve worked hard to create a non-threatening, culturally relevant environment that welcomes anyone and everyone who seek out the claims of Christ. For more information about who we are, head to where you can experience our services live streamed, listen to podcasts, learn about our staff and much more. 


Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Gateway Church, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, sex, age, national origin, disability, pregnancy or any other

protected characteristic as established by law. As a religious institution, it is important that all employees of Gateway Church practice the same beliefs of the church. We therefore reserve the right to exercise this bona fide occupational qualification (BFOQ) in determining which applicants are best suited for positions at our church. This policy of Equal Employment Opportunity and the related BFOQ applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.


Note: Gateway does not accept resumes from headhunters, placement agencies or other suppliers that have not signed a formal and current agreement with us. Our supplier base is restricted to specified hiring needs. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and Gateway will not be obligated to pay a referral or placement fee.