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Ginghamsburg Church

Director of Hospitality

Ginghamsburg Church
Tipp City, Ohio, United States

Date Posted: 01/11/2016
Categories: Business/Administration - Church Staff - Communications - Evangelism Pastor - Other - Outreach
Denominations: United Methodist
Church Size: 4001 to 5000
Job Type: Full-Time

Job Description:

The Director of Hospitality at Ginghamsburg Church is the perfect ministry position for a person who loves God, loves people, has high energy and an incredible ability to balance the finite details with the big picture perspective.  This position recruites/coordinates large and diverse teams of servants to provide top-notch service to guests attending weekend worship celebrations and large church events at our Tipp City Campus, as well as serves in the role of “project manager” for large special events in the life of the church.  View the full position description below.  Interested candidates should email their resume to Nate Gibson at  Please do not submit via


Director of Hospitality



Accountable to:

Executive Director of Business Operations




  • Professes Jesus Christ as Lord and Savior
  • Commitment to personal spiritual growth and healthy lifestyle
  • Considers this position a  mission and a ministry, not just a job
  • Models standards and expectations of staff members within Ginghamsburg Church including membership and worship attendance at Ginghamsburg Church, cell group participation, lifestyle of tithing and generosity, and faithfully serving out of your call and giftedness



Responsible for:

The director of hospitality will be primarily responsible for the following:

  • Oversight, recruitment and coordination of hospitality servant teams who support weekly worship celebrations, including Saturday night, Sunday morning, Wednesday night and other weeknight worship venue celebrations
  • Ongoing training of hospitality servant volunteers to ensure a great welcoming environment for newcomers and regular attendees
  • Management of current Hospitality paid-staff team
  • Serve as “project manager” for all church-wide events, and other major events as needed
  • Leading the new guest “welcome process,” including:
    • High emphasis on capturing new guests information and introducing them to Ginghamsburg in a positive and effective manner
    • Ongoing development and monitoring of matrices that evaluate our success in assimilating the new guests into the cycle of discipleship (celebration, cell and call)
  • Coordinate with all ministry areas to ensure their servants are fully equipped and trained to deliver top-notch customer service and hospitality for all functions
  • Team with Executive Director of Business Operations to enhance the customer service and guest experience for all aspects of the Hospitality team, occasional leading of team meetings
  • Coordinate with staff teams on behalf of families utilizing Ginghamsburg for funeral services. 





  • Experience with managing and leading diverse staff teams
  • Track record of successful experience with recruiting, training and deploying large teams of volunteers
  • Experience with providing/ensuring hospitality and positive “guest experience,” preferably in a large church setting
  • Bachelor degree preferred; paid church staff experienced preferred
  • Excellent communication and organizational skills
  • Ability to work positively in a team-based environment
  • Understanding of and willingness to reach for a high standard of excellence
  • Ability to lead change amongst diverse teams in a collegial manner