The Office Manager for is responsible for supervising and coordinating the execution of all the administrative functions and special projects of the Executive Office, while serving as the primary liaison between Executive Member and the Rock staff. The
Office Manager must be fluent in both English and Spanish (read, write, and speak). Please visit our website at www.sdrock.com/jobs to apply for this position.
Job Responsibilities and Duties
- Works closely with Executive Leadership Team (ELT) to develop and drive key information systems while relaying critical information in a clear, concise and timely manner.
- Primary liaison to the staff, congregants, board, visitors, associates, outside organizations and media in regards to all meeting requests, interviews, questions and approvals.
- Takes initiative in booking speaking engagements that align with Executive’s strategic goals.
- Maintains calendar and appointments including meetings, events, speaking engagements, conferences, preaching schedule, performance reviews and one-on-ones.
- Fully prepares Executive Member before all meetings, speaking engagements, appointments, 12 ongoing forms of staff recognition, etc.
- Ensures all travel arrangements (flights, hotels, rental car, etc) are made in the most efficient and effective manner for Executive Member.
- Executes projects and on-demand tasks.
- Oversees and delegates volunteer teams ongoing and day-to-day duties and office responsibilities appropriately.
- Holds regular, weekly meetings with the Office Volunteer Coordinator to receive project status reports and assign new tasks, and reports back on progress of the team.
- Orchestrates overall agenda for Executive Member including proactive scheduling (based on ministry need and areas of significant opportunity), advance work, messaging, and follow up to bring the necessary focus to life.
- Provides recommendations and proposed solutions to administrative issues and projects.
- Assists with the writing, editing, and publishing process of book projects.
- Interfaces with appropriate departments on relevant tasks or projects.
- “Do Something” Summits- Assists DSW Manager with the coordination of the conference, as needed.
- Handles a wide variety of situations and conflict with discernment and humility.
- Relies on experience and judgment to accomplish strategic goals.
- Organizes all aspects of the Executive office to increase productivity, efficiency, and quality of work.
- Supervises the Executive Team Volunteer Coordinator; monitors progress and ensures the completion of all volunteer projects to support Executive department needs.
a. Provide the Executive Team Volunteer Coordinator with guidance in handling difficult or complex problems and resolving escalated complaints or disputes.
b. Implement corporate and departmental policies, procedures, and service standards in conjunction with management.
c. Train and instruct the Executive Team Volunteer Coordinator in job duties and enterprise-wide policies or arrange for training to be provided.
b. Evaluate the Executive Team Volunteer Coordinator job performance.
The above summary of duties represents the major tasks and duties. This is not intended to be an exhaustive list of all responsibilities. Therefore, the individual may perform other related tasks under the direction of the Director of Media.
Job Skills and Requirements
- Five or more years of bona-fide executive administrative experience, office management and project management required.
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Expert in making arrangements for travel and accommodations.
- Strong organizational skills and attention to detail and accuracy, including excellence in oral and written communications in both English and Spanish (must be able to read, write, and speak). Ability to verbalize issues clearly and concisely.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
- Must possess strong computer skills including typing/keyboarding, proficiency with spreadsheets, databases, word processing software, and in particular Windows-based software (Outlook, Excel, Word, PowerPoint, and Publisher). Willingness to learn new technology
or other skills (i.e. Wufoo, Google docs).
- Pleasant personality and proven ability to interact in a positive manner using a high degree of tact, diplomacy, discretion, flexibility and courtesy in gesture and speech.
- Demonstrated skills and techniques to recognize problems, issues and situations, and apply resourcefulness in finding appropriate solutions to mitigate potential negative effects. Ability to follow-through to ensure effective resolution.
- Self-motivated and flexible with demonstrated ability to work independently, think creatively, manage multiple tasks and use time effectively.
- Ability to recognize and maintain confidentiality as appropriate.
- Christ-centered behavior at all times. i.e. treating people with dignity, respect, compassion and integrity.
- For all grievances, follow Matthew 18 and Ephesians 4:15.
- Proactive participation in the Rock Governance system.
- Successful completion of both a background and reference check.
- Pleasant and professional personality and appearance.
- Regular attendee of a Rock Sunday service.
- Regular involvement in Rock Church activities, ministries and events.
- Attendance at all mandatory meetings and events as needed. This includes serving at Good Friday, Easter and Christmas services as well as the annual volunteer appreciation event.
- A tithe of 10% to the Rock Church.
- Signed acknowledgement of the Rock Church Statement of Faith.
- Adheres to policies and procedures as stated in the Rock Church Employee Handbook.
Ability to function independently and ability to speak. Physically able to lift up to 25 lbs (with or without assistance). This position also may require long periods of standing up and walking.
All employees of The Rock Church are at-will, and as such, are free to resign any time without reason. The Rock Church likewise, retains the right to terminate an employee’s employment at any time with or without reason or notice.
Nothing contained in this job description or any other document provided to the employee is intended to be, nor should it be, construed as a guarantee that employment or any benefit will be continued for any period of time. Any salary figures provided to an
employee in annual or monthly terms are stated for the sake of convenience or to facilitate comparisons that are not intended and do not create an employment contract for any specific period of time.
No manager, supervisor or employee of the Rock Church has any authority to enter into any agreement for employment for any specified period of time or to make any agreement for employment other than at-will.