Church of the Redeemer is seeking a Support Engineer/Technician to support our Mac and PC user population. The SE will provide individual and group training, desk-side support and remote support. The SE will provision new systems, manage upgrade paths, handle
software installations, support iOS devices, and related support and help desk functions.
The ideal candidate will be an expert in the Apple OSX, Windows 7 desktop and iOS arena, and will have experience provisioning new devices, troubleshooting, deploying software at an organization-wide level, and have excellent customer service support skills.
Candidates must be highly organized, methodical, detail and process oriented, and must have a naturally cool under pressure “customer service” manner. Server and networking experience and/or training is also a plus, but not required.
This may be a part-time or full-time position. Please indicate availability and preference for full or part-time in your cover letter.
For consideration, please send a resume and cover letter to email@example.com